Sync

  • Sync Your Database Across Devices (iPhone, iPad & Mac)

    Syncing keeps your database up to date across your devices. It also ensures that if you lose a device you do not also lose your database and you can restore it to a new device. Unlike many other password managers, Strongbox gives you control over your data and allows you to choose how you sync y...
  • Strongbox Sync - Frequently Asked Questions

    Strongbox Sync provides easy and reliable cross device sync and sharing for all our users. What’s more, it’s completely free. It makes it easy to store your database, and have fast, robust and convenient access across all your devices. Previously we recommended users use iCloud for storing their...
  • How do I move my existing database onto Strongbox Sync?

    You can move any database that is currently managed or added to Strongbox onto Strongbox Sync storage. This makes it easily available across all your devices, and ready to share with friends, family or colleagues. To do so, follow the instructions below. NB: It is essential that you are logged i...
  • Move Your Database to a Different Storage Location

    Sometimes you may want to move an existing database from one storage location to another, such as from Dropbox to OneDrive. You can do this within Strongbox by following the instructions below. On iOS Long Tap (Tap & Hold) on your database until you see a context menu appear. Tap the Copy T...
  • Wi-Fi Sync: What is it and How Do I Use it?

    What is Wi-Fi Sync? Wi-Fi Sync is a way to keep your password databases in sync across devices and only on those devices. It doesn’t require a server, cloud drive or any cumbersome one time copies, transfers or merges. Wi-Fi Sync keeps databases in sync over a local network. Yes, although we cal...
  • What Is the Best Way To Sync With iCloud?

    NB: We can no longer recommend that you use iCloud or the Files method for storing your database. We cannot guarantee data integrity because we do not have full control over end to end sync using this method. We always recommend using Strongbox Sync for database storage. Alternatively, we have na...
  • Where To Store Your Database File in iCloud

    NB: We can no longer recommend that you use iCloud or the Files method for storing your database. We cannot guarantee data integrity because we do not have full control over end to end sync using this method. We always recommend using Strongbox Sync for database storage. Alternatively, we have na...
  • Sync Your Database Using the “Files Method”

    NB: We can no longer recommend that you use the Files method for storing your database. We cannot guarantee data integrity because we do not have full control over end to end sync using this method. We always recommend using Strongbox Sync for database storage. Alternatively, we have native OneDr...
  • Sync With a Cloud Storage Provider That Isn’t on the List of Storage Locations (Using the “Files Method”)

    NB: We can no longer recommend that you use the Files method for storing your database. We cannot guarantee data integrity because we do not have full control over end to end sync using this method. We always recommend using Strongbox Sync for database storage. Alternatively, we have native OneDr...
  • My Favourite Cloud Storage Provider Doesn't Sync Reliably with the iOS Files App

    Unfortunately some third party providers do not integrate well with iOS Files. Strongbox can only do it's part, which consists of requesting the latest data and asking the provider to update the data. All issues then stem from the third party not doing a good job on honouring these instructions. ...
  • Transfer or copy a database to an iPhone/iPad without using the cloud

    There are a number of ways to import or copy a local-only database to an iPhone or iPad, either from a Mac or another iOS device: AirDrop – This might open Strongbox immediately to Add, or you may have to select Strongbox from the list Transfer over local Wi-Fi or LAN – Tap + > More… > Tra...
  • Keep a Local Database Up to Date Between Mac and iPhone/iPad

    If you store a local copy of your database on your iOS device, it will not automatically sync changes with your other devices. You may wish to update this local database with changes you've made on another device, whilst still preserving the settings you've selected for this database. There are ...
  • Access Your Databases Files Stored in the Cloud

    It depends on your cloud storage provider. If you are using iCloud, then you will be able to save or open your databases from the Strongbox iCloud folder in the usual fashion. You should click File > Open or File > Save as appropriate and select the location as usual from the dialog. For ...
  • Open Your Database Offline

    If your device has a slow or unreliable internet connection, your database can take a long time to open. This is happening because Strongbox is trying to check for changes to your database but cannot complete this check. If you're having issues opening your database because of an unreliable inte...
  • Use Two Different Accounts for a Cloud Storage Provider

    You can add databases from two different accounts with the same cloud storage provider (two different Dropbox accounts for example). To do this in the Strongbox app: Add the First Database: Open Strongbox. Choose "Add Existing." Select your cloud storage provider. Log in and select the database ...
  • Why Am I Asked To Log In to My Cloud Provider Again?

    If you are storing your database on one of the cloud providers like Google Drive, Dropbox, or OneDrive, then Strongbox needs to maintain a session with that provider to access your database. After a while Strongbox’s session will expire and the cloud provider will want you to sign in again to all...
  • Use a Username/Password or Private Key for SFTP on iOS

    Strongbox supports both Username and Password and Private Key authentication for your SFTP server. Username/Password is very straightforward, simply enter them in the fields provided. For a private key based authentication, you will need to point Strongbox at your key by locating it via the Fil...
  • Access Databases on Two Different Dropbox/Google/OneDrive Accounts (e.g. Personal or Work)

    This is possible using a workaround. Strongbox native providers are usually limited to accessing one account at a time. However what you can do is take advantage of the "Files Method" for your second or alternative database. So you can add the first database using: Add Existing > Dropbox/Goog...
  • Sync Strongbox With Cryptomator

    Unfortunately Cryptomator is not currently supported. On iOS, Cryptomator integrates with the Files app. This integration is unreliable and therefore leads to sync issues in Strongbox. For the vast majority of people, we think that the standard level encryption offered by Strongbox is secure en...
  • Sync Your Database With Nextcloud or ownCloud (Without Using the “Files Method”)

    There a 2 methods you can use. The iOS Files method and the WebDAV method. Both are described below. The main difference is that the WebDAV method seems to be a slightly more reliable sync, but a little slower. There appear to be some reported issues with the Nextcloud app’s integration with the ...
  • Sync Strongbox with MEGA/Mega Cloud

    Mega does not provide an API for native integration. However, you can try connecting via iOS Files, you’ll need the Mega app installed on iOS. Unfortunately, from reports, their iOS Files integration doesn’t seem to work very well. This is an issue worth raising with them.
  • Sync Your Database With pCloud

    Update 20 September 2022: pCloud have made WebDAV a paid feature so you may need to upgrade to use WebDAV. Yes and WebDAV is the best method. There are apparently some issues related to pClouds integration with iOS Files. Instructions for WebDAV Simply tap + > Add Existing > WebDAV, then...
  • Sync Your Database With a Microsoft OneDrive Library

    Because the native OneDrive SDK doesn't supports libraries, the best way to do this is via the Files method. You need to install the OneDrive app and to be able to view your library through the iOS Files app. Once you can do this you can add to Strongbox. Either tap + > Add Existing > File...
  • Why Does Dropbox Need Access to All My Folders? Why So Many Permissions? Can I Use It in a More Restricted Mode?

    There are two modes that Strongbox can access Dropbox in. Full mode and App Folder Only mode. The default is Full mode. This is because we have many users with files stored in their own preferred folder  structure on their Dropbox, and they don't want to centralize them in a single folder/locatio...
  • What is Lazy Sync?

    Lazy sync is an experimental/advanced feature. It's not on by default because it can lead to more sync/merge issues. You can end up working with an older copy by editing before a sync happens, and it can lead to confusion. That said, if you're comfortable dealing with sync/merge then it can be a...
  • What permissions does my user need for SFTP or my SFTP Updates are not working

    Basic Permissions Typically you will need read/write permissions as a pre-requisite. On top of this Strongbox by default now works in "Atomic Write" mode which helps prevent interrupted or terminated network transfers from corrupting your database file. For this to work you will also need permi...
  • Wi-Fi Sync Troubleshooting

    Connection issues are usually caused by Firewalls or VPNs, or APs running in Isolation Mode. You may see an error like: POSIXErrorCode(rawValue: 60): Operation timed out Firewalls You must allow Strongbox to accept incoming connections if it is acting as a Source device. Often your firewall ...
  • Using Koofr with WebDAV (Koofr.eu, Koofr.net)

    You can use Koofr to store your database. Koofr is popular, affordable European cloud storage provider offering a free 10 GB account. It is however, important to note that users can only access their regular Koofr storage via WebDAV. It is not possible to access the E2E encrypted Vault via WebDAV...
  • Using Mailbox.org with WebDAV

    You can store your database on mailbox.org. Read on for details. Setup In Strongbox, tap Add or Create and choose WebDAV from the list of options. When asked enter the details below: WebDAV URL The WebDAV URL is generally of the form: https://office.mailbox.org/servlet/webdav.infostore/Userst...