General

  • Are there any browser plugins for Strongbox?

    Unfortunately at this time there are no recommended browser plugins for use with Strongbox. However, with the new version of MacOS, Strongbox will integrate with the OS level auto fill, meaning you can use Strongbox in the same way as you can on iOS: autofill.
  • Can I open my databases on Android, Windows or other devices? Can I use Strongbox?

    Yes, you can open your databases on many different platforms. Depending on whether your database is in Password Safe or KeePass format, you can find a client that is compatible. For the Password Safe format, here is a link to a short list of compatible clients, you can probably find many more wi...
  • Can I store images, videos, PDF's or other formats in Strongbox?

    This depends on the underlying file format you choose to use. You can choose to use KeePass or Password Safe formats. For the KeePass format, yes, you can add any attachment(s) you like to each entry in the database. It is recommended that you keep the file size small in general, particularly if...
  • Can I use my own passwords or do I have to use Strongbox generated ones?

    Yes, you can use whatever you like as your passwords. Strongbox will helpfully generate and suggest good passwords (which can also be configured) but you are free to ignore these suggestions.
  • Can my databases be set to sync between iOS and MacOS?

    Yes, probably the easiest way to do this is to use an iCloud based database. You can create a new iCloud database in both the Mac and iOS versions of the app and it will automatically appear in your other devices in Strongbox. Your database(s) will then be automatically be synchronised and update...
  • Does MacOS Password AutoFill work on Chrome/Edge/Firefox?

    At the moment MacOS AutoFill only works with Safari. We're sorry to say this. We are waiting on Mozilla, Google & Microsoft to integrate with Apple's Password AutoFill system on MacOS. Since this is a relatively new feature of Big Sur we fear it could be a while. We know Mozilla are already ...
  • Do you recommend a TOTP plugin for KeePass on Windows

    While we can't personally vouch for plugins we have heard the the KeeTrayTOTP plugin is the best TOTP plugin available for KeePass on Windows at the moment: https://keepass.info/plugins.html#keetraytotp It works with the native KeePass TimeOTP-* fields which Strongbox also supports.
  • How do I access my cloud databases?

    It depends on your cloud provider. If you are using iCloud, then you will be able to save or open your databases from the Strongbox iCloud folder in the usual fashion. You should click File > Open or File > Save as appropriate and select the location as usual from the dialog. For other pr...
  • How do I use a Key File with my KeePass database on an iOS Device?

    To use a key file on your device, you can import it when you are asked to select a key file during the unlock process. You can import it from anywhere in iOS Files or from Strongbox’s local documents directory. You can copy the key file into Strongbox using iTunes File Sharing or the iOS Files ap...
  • How do I use AutoFill on iOS?

    If you are using iOS12 or later, you can use the Strongbox Auto Fill Credential Provider. This means when you are asked to enter a password or username, you will be presented with a button that allows you to open Strongbox and find your password from within whatever app you are using, be it Safar...
  • How do I use TOTP or Two Factor Codes?

    You can setup a TOTP or Two Factor code from the Edit Record screen. There is a TOTP/2FA button. This will give you a choice to scan a QR code with the camera (iOS Only), or enter the secret or OTPAuth URL manually. Once the secret/otpauth URL has been scanned then Strongbox will display the code...
  • Is Strongbox supported on M1 MacBooks?

    This question is fairly common since the release of the new MacBooks (M1). We are planning on releasing an M1 build, but at the moment we are blocked by Yubico's SDK libraries which do not yet support M1. In the meantime, Strongbox works well on the M1 via the automatic Rosetta layer. If you h...
  • Is there a limit to attachment sizes?

    There is no logical or hard limit to attachment sizes either per entry or in total, but usually once you get beyond a few megabytes in total database size some applications (including Strongbox) will struggle. Usually if you want to store large attachments you’re better off using an encrypted vo...
  • Is there a Strongbox for Windows or Linux or Android?

    Unfortunately not at the moment, but there are many compatible apps on all these platforms that will let you view and edit your Strongbox databases. Strongbox uses the KeePass database format (by default) so you can use apps like: KeePass (Windows and other platforms) KeePassXC (Windows / Mac / ...
  • Is there a way to delete unused icons?

    Unused icons are cleaned up/removed for you when you update/save the database. However an icon can appear to be unused even when it is actually in use. This is because of historical entries. If you have an entry that previously used an icon, and then changed the icon, the item will still have so...
  • My Face ID or Touch ID (Biometric convenience unlock) has stopped working

    This is usually because either iOS Face/Touch ID has been disabled or because Strongbox convenience unlock has been disabled. There are 2 locations (1 global and 1 specific to the database) for this setting in Strongbox. You’ll need to check both are toggled on. The 2 locations are: App Prefere...
  • What are the little icons that appear beside my database?

    Occasionally, we receive questions about little icons beside your database, and what do they mean. So, we decided to give you an overview of each icon and what it represents in Strongbox. Blue Rocket - This is a quick launch, it immediately launches your database when you open Strongbox to save ...
  • What's the difference between Strongbox and Bitwarden?

    The answer is, like a lot of things in life, it depends. Both are password managers, but they’re different and it will depend on what problem you’re trying to solve and what level of tech savvy and complexity you feel comfortable with. Strongbox leaves a lot of options up to you, Bitwarden reduce...
  • What version of KeePass does Strongbox support?

    Strongbox supports versions 1 and 2 of the KeePass format, that is, both the KDB and KDBX formats. It supports all versions of the KeePass 2 (KDBX) formats (currently 3.1, 4.0 and 4.1). Because KeePass uses a pluggable architecture some KeePass files using special plugins may not be supported b...
  • Why doesn't copy and paste work between my Mac and iPhone?

    This is configurable (it’s called “Handoff”) and by default this is switched off for security reasons, but you can change it if you like. Go to Preferences > Advanced > Allow Clipboard Handoff.