Storage Providers (Third Party)

  • Do you support MEGA? Or Mega Cloud?

    Mega does not provide an API for native integration. However, you can try connecting via iOS Files, you’ll need the Mega app installed on iOS. Unfortunately, from reports, their iOS Files integration doesn’t seem to work very well. This is an issue worth raising with them.
  • Do you support pCloud?

    Short answer: Yes and WebDAV is the best method (see update below). There are apparently some issues related to pClouds integration with iOS Files. Via WebDAV pCloud (US)- https://webdav.pcloud.com pCloud (EU) – https://ewebdav.pcloud.com Via Files Method pCloud has been requested a few times a...
  • How do I add a database from a Microsoft OneDrive Library

    Because the native OneDrive SDK doesn't supports libraries, the best way to do this is via the Files method. You need to install the OneDrive app and to be able to view your library through the iOS Files app. Once you can do this you can add to Strongbox. Either tap + > Add Existing > File...
  • How do I use a Username/Password or Private Key for iOS SFTP?

    Strongbox supports both Username and Password and Private Key authentication for your SFTP server. Username/Password is very straightforward, simply enter them in the fields provided. For a private key based authentication, you will need to point Strongbox at your key by locating it via the Fil...
  • I am having some trouble with WebDAV on my Synology NAS

    If you are experiencing WebDAV issues with database sync and you are using Synology NAS, there are a few steps that you can try and fix the problem: In Synology, go to System Settings > Security > Extended and check the "Intermediate Compatibility" option. In the pop-up window, in the Web...
  • I'm having trouble with OneDrive (can't connect or bad request)

    This is probably because Strongbox’s session has become stale. You can clear this by going to Preferences > Cloud > Sessions > Clear OneDrive session Now you should be asked to login with OneDrive when you try to unlock your database. This will refresh the session and you should have n...
  • I'm using SFTP with Nextcloud and I can't see updates with new databases

    Unfortunately Nextcloud does not always play well with SFTP, you can read more about that here: https://help.nextcloud.com/t/get-files-from-the-sftp-server/59211/16 The recommended setup for Nextcloud is to use WebDAV which is built into iOS Strongbox and works very well according to most repor...
  • I want to access two different databases on two different Dropbox/Google/OneDrive (e.g. Personal or Work) accounts

    This is possible using a workaround. Strongbox native providers are usually limited to accessing one account at a time. However what you can do is take advantage of the "Files" provider for your second or alternative database. So you can add a database using: + > Add Existing > Dropbox/Goo...
  • My database doesn't synchronize properly or becomes stale with my Synology NAS or DS File app

    This is a known issue with the DS File app. It does not properly integrate into the iOS Files subsystem. This has been reported to Synology but a fix does not seem imminent. Typically the database becomes stale/old and Strongbox is unable to update it. Unfortunately this appears to be a poor inte...
  • My favourite File / Storage / Cloud provider doesn't work well with the iOS Files App / Method

    Unfortunately some third party providers do not integrate well with iOS Files. Strongbox can only do it's part, which consists of requesting the latest data and asking the provider to update the data. All issues then stem from the third party not doing a good job on honouring these instructions. ...
  • Nextcloud WebDAV URL when Installed as a Snap

    Some users have had issues determining their WebDAV url when they install Nextcloud as a Snap, on services like DigitalOcean. The correct URL format looks something like so, where “mark” is your username/home: https://example.com/remote.php/dav/files/mark The following GitHub issue goes into m...
  • What is the best way to add/use a database on Nextcloud or ownCloud? Sometimes the Files method breaks.

    There a 2 methods you can use. The iOS Files method and the WebDAV method. Both are described below. The main difference is that the WebDAV method seems to be a slightly more reliable sync, but a little slower. There appear to be some minor issues with the Nextcloud app’s integration with the iO...
  • Why am I asked to log in to my cloud provider again?

    If you are storing your database on one of the cloud providers like Google Drive, Dropbox, or OneDrive, then Strongbox needs to maintain a session with that provider to access your database. After a while Strongbox’s session will expire and the cloud provider will want you to sign in again to all...
  • Why does Dropbox need access to all my folders? Why so many Permissions?

    Short Answer Compatibility. We have many users with files in various locations on their Dropbox. Quick Fix if you are concerned You can choose to use the "Files" method to add your Dropbox database. This works well, and does not require giving Strongbox access to your Dropbox. Just: Install the...